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Privacy Policy

Travel Visa Global > Privacy Policy

Privacy Policy

Travel Visa Global (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information through our websites listed under [Websites – Covered Entities] (“Websites”) and our services. It covers interactions such as phone conversations or video calls and outlines your choices regarding your personal information. This policy also includes specific provisions for residents of California and individuals in the European Union.

Definitions

Personal Data: Refers to information about an identifiable individual. This can include names, ID numbers, location data, online identifiers, or factors specific to the individual’s physical, genetic, or social identity. In this policy, Personal Data means information that can be linked to a specific individual, excluding anonymized or aggregate data.
Data Subject/User: Any identifiable person whose personal data we process.
Processing: Any operation performed on personal data, including collection, recording, organisation, storage, adaptation, consultation, use, disclosure, and erasure.
Consent: A clear, informed, and unambiguous indication of the data subject’s agreement to the processing of their personal data.

Information We Collect

We and our service providers collect Personal Data and non-specific data through our websites and services. The type of information collected can vary depending on your interactions with us. Here are the categories of information we may collect, which, in certain contexts, may be considered Personal Data:
  • Identifiers: Such as names, addresses, online identifiers, email addresses, social security numbers, and other government IDs.
  • Other Information: This can include physical characteristics, telephone numbers, financial information, and responses to surveys or questionnaires.
  • Protected Characteristics: Age, national origin, marital status, medical information, sexual orientation, and military status, where legally protected.
  • Internet Activity: Browsing and search history, interaction with our websites, and email interaction data.
  • Geolocation Data: Information about your location.
  • Audio and Visual Information: Call recordings and photographs or videos with your consent.
  • Professional and Employment Information: Relevant to visa applications.
Information Collected via Technology: We use cookies and other technologies to collect information about your use of our websites and services, such as browser type, visit time, and pages accessed.

Use and Sharing of Information

Personal Data: We do not sell, trade, or rent your Personal Data for marketing purposes without consent. We share Personal Data with service providers, affiliates, for legal compliance, to enforce our Terms, address security concerns, or in the context of business transactions.
Automatically Collected Information: Used to improve our service and for analytical purposes. We may share this information with partners or third parties.

Protection of Information

We implement security measures to protect your information but cannot guarantee absolute security against potential breaches.

Your Rights

You can opt-out of marketing communications and have rights regarding the use of your Personal Data, including access, correction, and deletion requests.

Changes to the Policy

We reserve the right to modify this Privacy Policy and will post any updates on our websites.

Children's Privacy

Our services and website are not targeted towards individuals under the age of 18. We do not knowingly collect personal information from children under this age. If a parent or guardian wishes to arrange travel documentation for a minor, we process such requests with the highest level of security and confidentiality, with the information being provided by the parent or guardian rather than the minor directly.

Should we become aware that we have inadvertently received personal information from a child under the age of 13, we will take immediate steps to delete such information. If you are a parent or guardian and believe we might have any information from or about your child, please contact us at [email protected].

Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for the duration of any contractual relationship or as required by legal obligations. Typically, this means your data will be retained for 12 months following our last interaction or as needed to continue to provide services to you.

Online Behavioral Advertising

Travel Visa Global engages in online behavioural advertising (OBA), which involves tracking across websites to understand your interests and show relevant advertising. We adhere to industry standards and offer opt-out mechanisms for users who prefer not to participate in OBA. Your decision to opt-out will not affect the delivery of advertisements but will prevent personalised ads based on your interests.

International Users

For users accessing our services from outside the United States, including the European Economic Area (EEA), please be aware that your information may be transferred to, stored, and processed in the United States or other countries that may not have equivalent data protection laws. By using our services, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.

Your EU Rights

EU residents have specific rights regarding their personal data, including the right to access, correct, or delete their data, as well as the right to restrict processing and the right to data portability. We process data based on consent, contractual necessity, and as required by law. If you have concerns or wish to exercise your rights, please contact us.

Disclaimer

Please note that Travel Visa Global is a private entity and is not affiliated with or endorsed by any government agencies. The information provided on our website and through our services is intended for general guidance and does not constitute legal advice. While we strive to ensure that our content is accurate and up-to-date, the ever-changing nature of immigration laws and regulations means that we cannot guarantee the completeness or accuracy of the information provided. Users are encouraged to consult with a licensed attorney or directly with the relevant government agencies for the most current information and personalised legal advice.

Our fees for consultation and processing services do not cover any government application, medical examination, filing, or biometrics fees required by government agencies. All government fees are the responsibility of the applicant and are payable directly to the respective government agency according to their guidelines.

Intellectual Property Rights

All content on the Travel Visa Global website, including text, graphics, logos, images, and software, is the property of Travel Visa Global or its content suppliers and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Travel Visa Global and protected by U.S. and international copyright laws.

Travel Visa Global’s trademarks and trade dress may not be used in connection with any product or service that is not Travel Visa Global’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Travel Visa Global. All other trademarks not owned by Travel Visa Global that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Travel Visa Global.

Limitation of Liability

Travel Visa Global shall not be liable for any damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Travel Visa Global has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Governing Law

Any dispute relating in any way to your visit to the Travel Visa Global website or to products or services sold or distributed by Travel Visa Global shall be governed by the laws of the state of [Insert State] without regard to its conflict of law provisions. You consent to exclusive jurisdiction and venue in the state and federal courts located in [Insert Jurisdiction].

User Responsibilities

It is the responsibility of users to ensure the accuracy and completeness of the information they provide to Travel Visa Global during the application process. Users must review their application details for accuracy before submission and are encouraged to keep copies of any communications for their records. It’s important to respond promptly to any requests for additional information or documentation to avoid delays in the application process.

Data Security

Travel Visa Global is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use, or disclosure. Despite these measures, the transmission of information via the internet is not completely secure. While we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Amendments to the Privacy Policy

Travel Visa Global reserves the right to amend this Privacy Policy at any time. The use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Data, we will notify you by posting an announcement on our website or sending you an email. Users are bound by any changes to the Privacy Policy when they use the website after such changes have been first posted.

Consent

By using the Travel Visa Global websites and services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy. If you do not agree with this policy, please do not use our websites or services. Continued use of our websites and services following the posting of changes to this policy will be deemed your acceptance of those changes.

Accessibility

Travel Visa Global is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. If you have trouble accessing any part of our website or services, please contact us, and we will strive to provide the information you need in an alternative format.

Feedback and Complaints

Travel Visa Global values your feedback. If you have any comments or complaints regarding our Privacy Policy or practices, please contact us at [email protected]. We will investigate and attempt to resolve any complaints and disputes regarding the use and disclosure of personal information in accordance with this Privacy Policy.

Navigating Changes and Updates

As global and regional regulations evolve, Travel Visa Global remains at the forefront of compliance to ensure the protection of your rights and privacy. We encourage our users to stay informed about changes to our policies by visiting our website regularly. Understanding these changes is crucial for maintaining an informed relationship with our services.

Secure Transactions

Understanding the sensitivity of financial transactions, Travel Visa Global employs advanced encryption and security measures to protect your financial information. Transactions are conducted through secure channels with the aim of preventing unauthorised access and ensuring the confidentiality of your payment details.

Engagement and Communication

Travel Visa Global believes in transparent and open communication with our users. Our customer service team is available to address your inquiries and provide assistance with any aspect of our services. We encourage you to reach out with any questions, whether they pertain to privacy, application processes, or feedback on our services.

Your Participation

Active participation from our users enhances the security and effectiveness of our services. We urge you to review the personal and travel information you provide carefully, ensuring accuracy and completeness. Your attentiveness not only facilitates a smoother application process but also contributes to the overall integrity of the data we manage.

Collaboration with Authorities

In certain circumstances, Travel Visa Global may be required to collaborate with legal and government authorities. These collaborations are conducted within the framework of the law, ensuring that any sharing of information is justified and limited to what is necessary for compliance with legal obligations or for the protection of vital interests.

Training and Awareness

Travel Visa Global is committed to ongoing training and awareness programs for our staff to reinforce the importance of privacy and data protection. Our team is educated on the latest best practices and regulatory requirements to ensure they are equipped to manage your information responsibly.

Proactive Measures

We continuously assess and update our privacy practices and security measures to address emerging threats and vulnerabilities. Travel Visa Global is proactive in implementing measures that enhance the privacy and security of the personal data we are entrusted with.

Inclusive Privacy Practices

Travel Visa Global’s privacy practices are designed to provide protection and respect for all users, regardless of their country of origin or residence. We strive to ensure that our privacy practices are inclusive and reflect the global nature of our user base.

Review and Compliance

Our privacy policies and practices undergo regular reviews to ensure compliance with international data protection laws and regulations. Travel Visa Global is committed to adhering to the highest standards of privacy and data protection.

Acknowledgement of User Rights

We acknowledge and respect your rights as outlined under applicable data protection laws, including the right to access, correct, delete, or restrict the processing of your personal data. Travel Visa Global is dedicated to facilitating the exercise of these rights in a transparent and efficient manner.

Commitment to Excellence

At Travel Visa Global, our commitment to protecting your privacy is matched by our dedication to providing exceptional service. We understand that trust is the foundation of our relationship with you, and we are dedicated to maintaining that trust through every interaction.

We appreciate the opportunity to serve you and are here to assist with your travel documentation and immigration needs. For further assistance or to learn more about our privacy practices, please contact us at [email protected].

Continuous Improvement and Innovation

Travel Visa Global is committed to continuous improvement and innovation in our services and privacy practices. We invest in technology and processes that not only enhance the efficiency and reliability of our services but also strengthen the privacy and security of the data we manage. Our aim is to remain at the forefront of the travel and immigration services industry, setting benchmarks for excellence and trustworthiness.

Engagement with Privacy Communities

We actively engage with privacy professionals and communities to stay abreast of evolving best practices and legal frameworks in data protection. This engagement ensures that Travel Visa Global is not only compliant with current regulations but also anticipatory of future privacy trends and requirements. We believe that being part of these conversations is crucial for our growth and the enhancement of our privacy practices.

Transparency Reports

Travel Visa Global is dedicated to transparency regarding our data practices. As part of this commitment, we plan to publish transparency reports periodically. These reports will detail our interactions with governmental requests for data, demonstrating our adherence to legal processes and our commitment to user privacy.

Ethical Data Practices

Our approach to data management is guided by ethical considerations, ensuring that we respect the privacy and autonomy of our users. We are committed to ethical data practices that go beyond mere legal compliance, reflecting our respect for the individuals whose data we are entrusted with.

Data Minimization and Retention

In line with the principle of data minimization, Travel Visa Global collects only the information necessary to fulfil our service obligations. We regularly review our data retention policies to ensure that personal data is not retained longer than necessary for the purposes for which it was collected or as required by law. This approach is integral to our privacy practices, reducing the risk of data breaches and ensuring the respect of our users’ privacy.

User Empowerment

We empower our users with tools and information to manage their privacy and control their personal data. Travel Visa Global provides clear options for users to access their data, make informed choices about how their data is used, and to opt out of non-essential data processing practices. Empowering users in this way fosters trust and demonstrates our commitment to privacy as a user-centric value.

Global Compliance and Adaptability

As a provider of international travel and immigration services, Travel Visa Global navigates a complex landscape of global data protection regulations. Our compliance framework is designed to be adaptable, enabling us to meet the varied requirements of different jurisdictions while providing consistent and high-quality service to our users worldwide.

Privacy by Design

Travel Visa Global incorporates privacy by design principles into the development of our services. This means that privacy and data protection are considered from the outset of any project or service development, integrating protective measures directly into our service offerings. This proactive approach ensures that privacy is embedded in the fabric of our operations.

Partnership and Collaboration

We collaborate with partners, regulators, and stakeholders to enhance privacy protections across our ecosystem. Travel Visa Global believes in the power of partnership to raise the bar for data protection and to create a safer, more privacy-respecting environment for our users.

Your Trust, Our Priority

At Travel Visa Global, your trust is our top priority. We are dedicated to maintaining the confidentiality, integrity, and availability of your personal data through comprehensive privacy practices. Our commitment to your privacy is unwavering, and we thank you for entrusting us with your travel documentation and immigration needs.

For questions, comments, or to exercise your privacy rights, please do not hesitate to reach out to us at [email protected]. Together, we make your travel goals achievable while upholding the highest standards of privacy and data protection.

Privacy Education and Resources

Understanding the value of informed users, Travel Visa Global is committed to providing educational resources on privacy and data protection. Our aim is to enhance awareness among our users about their data rights and the importance of data security. By offering guidance and resources, we empower users to make informed decisions about their personal information and how it is used.

Feedback Loop and User Input

We actively solicit and value feedback from our users regarding our privacy practices. This feedback loop is crucial for identifying areas of improvement and innovating our privacy measures. We encourage our users to share their experiences and suggestions, allowing us to refine and enhance our privacy framework in response to user needs and expectations.

Advocacy for Stronger Privacy Protections

Travel Visa Global advocates for stronger privacy protections and ethical data practices within the industry. We engage in policy discussions and initiatives aimed at advancing data protection standards and promoting the rights of individuals. Our advocacy reflects our commitment to not only adhering to privacy norms but actively contributing to the shaping of a more privacy-conscious business environment.

Internal Privacy Culture

At Travel Visa Global, we foster a culture of privacy awareness and responsibility among our employees. Through regular training and awareness programs, we ensure that our team understands the importance of privacy and data protection and is equipped to uphold these principles in their daily work. This internal culture is a cornerstone of our privacy practices, ensuring that respect for user privacy is a shared value across our organisation.

Incident Response and Transparency

In the event of a data breach or privacy incident, Travel Visa Global is prepared to respond swiftly and effectively. Our incident response plan includes timely notification to affected users and regulatory authorities, as required by law. We believe in transparency during such incidents, providing clear communication about the nature of the breach, the steps we are taking to address it, and how users can protect themselves. Our goal is to manage and mitigate any potential impact on our users with integrity and transparency.

Future Directions in Privacy

Looking ahead, Travel Visa Global is committed to staying at the forefront of privacy and data protection. As technologies evolve and the digital landscape changes, we will continue to assess and evolve our privacy practices. Our goal is to anticipate and respond to future privacy challenges, ensuring that we continue to provide secure, reliable, and privacy-respecting services to our users.

Changes to Our Privacy Policy

We may update this policy from time to time to reflect changes in our practices or relevant laws. We will notify you of any significant changes by posting the new policy on our website with a new effective date. We encourage you to review the policy periodically for the latest information on our privacy practices.

Contact Information

If you have any questions or comments about this Privacy Policy, our privacy practices, or if you would like to exercise your rights and choices, please contact us at:
Email: [email protected]
Phone: +442045773776
Website: www.travelvisaglobal.com
UK Address: TVG, Suite 19 Millmead Business Centre, Millmead Road, London N17 9QU, UK
JM Address: Travel Visa Global, 34 Studio One Boulevard, Kingston 5, Jamaica
Your trust and confidence are paramount to us, and we are committed to ensuring the privacy and security of your personal data.

Contact Us for Further Information

If you have any questions about the practices of this site, or your dealings with this site, you can contact us at the above-mentioned contact details. We welcome your questions and feedback and strive to address any concerns in a timely and satisfactory manner.

Thank you for choosing Travel Visa Global as your partner in navigating the complex process of travel documentation and immigration services. We are dedicated to providing you with the highest level of service and support to make your travel plans as smooth and efficient as possible.

Final Words

Thank you for taking the time to read our Privacy Policy. At Travel Visa Global, we understand the importance of your privacy and are dedicated to safeguarding your personal information while providing you with top-quality travel documentation and immigration services. We appreciate your trust in us and are committed to continually improving our services to meet your needs and expectations.

For any additional information or queries regarding our Privacy Policy or services, please do not hesitate to reach out to us. Your satisfaction and security are our top priorities, and we look forward to serving you with integrity and professionalism.